With success stories like Peloton, Harry’s, and Birchbox, the subscription economy has been steadily growing over the past few years, but this growth has dramatically accelerated over the pandemic. Enforced changes in buying behaviour has seen consumers looking online not only to buy their pre-pandemic brands but also looking at new ways to buy and new brands that can help them buy in better ways.
Integrity, good judgment, discipline, communication, there are lots of things we need to work on to be better leaders. But one trait that can be overlooked is empathy. Often dismissed as a 'softer' skill, it can play a key role in helping you to build a successful business.