Hi-impact is a growing education and technical consultancy, fuelled by passion and a commitment to making a difference. Operations Director, Kylie Reid and their leadership team sought support as they embarked on shaping the future of the company. From initially attending the Mettle programme in the midst of the pandemic to continuing bespoke support, Gather has helped them to get focus and direction.

Hi-impact has been a pioneer in educational technology, empowering educators to seamlessly integrate technology into their classrooms since 2008. Recent investments in STEM Live and BRILLIANT underscore their commitment to providing students with a deeper understanding of STEAM subjects through high-quality, engaging content and experiences.

Where they were at

Home to a team of specialist teachers, technicians, and digital experts, hi-impact wanted to build on their growth potential and better align the different areas of the business.

Why Gather?

"I first took part in Gather in 2022 and it’s really spiralled since then… we've taken part in every programme available to us since!"

Hi-impact first engaged with Gather in 2021 when they looked for support to weather the pandemic. Since then, as a team that's growing and operating in an ever-shifting sector, they realised it was a safe space to assess where the business was, where they wanted to take it – and how to get there.

How Gather helped

“Working with the Gather team has really helped us to reflect on the business. If we look at the last 24 months specifically, we've really focused on the services we offer, realigned them to our vision, and created impact in the sector.”

Hi-impact has participated in numerous Gather programmes, including Mettle, Shift, One-to-one support, Beyond, Outbound, and Emerging Leaders.

The practical advice received through these initiatives assisted them in spearheading a cultural shift throughout the business and adopting a new target-driven approach.

A shift towards a fast-paced sales model wasn't without challenges. Key to the success was putting in place strategies to ensure all staff were aligned to the company values and the strong customer relations that have been the foundation of hi-impact's success were retained.

The Outbound programme gave Managing Director Alan the chance to unpick their sales approach and take away key new business strategies. Strategies they have since deeply embedded in the team by engaging Gather to deliver the Outbound training to other key staff. Emerging Leaders gave head of department Tom the skills and confidence to lead on a restructure of his area, focused on the purpose and drive of the individuals in his team.

Results

"Gather has had a huge impact on us in so many ways. As a leadership team we're now aligned and can hold each other to account. We have a new understanding of the importance of reporting and how to use data to steer our strategy. Without Gather our growth would have taken far longer."

Hi-impact has undergone transformative changes, steering their focus towards growth, nurturing the health of their business, and unlocking future opportunities. The ripple effect has already been felt with increased productivity and efficiency across all areas of the company.

They now support more than 125 schools and it’s been their biggest year of growth so far. Through the launch of STEM live they are reaching new audiences including 650,000 children across the world through live streamed interactive lessons.

The future

With renewed focus, hi-impact are continuing to explore new ways to attract and retain future talent.

Hi-impact are ready to meet the ever-shifting challenges of their sector, confident in their shared journey towards a brighter future.